FAQs

My Share Satisfaction product is faulty, how do I get a replacement?

Please contact the retailer you purchased your product from, and they will be able to organise a replacement or refund for you.

I have lost my charging cable, how do I get a replacement?

Please contact the retailer you purchased your product from, and they will be able to organise a replacement for you.

Are Share Satisfaction products waterproof?

Each Share Satisfaction product varies in waterproof rating. To discover your toy’s rating, please go to our user manuals section here.

What type of lubricant should I use with Share Satisfaction products?

All silicone products should not be used with silicone toys.

We recommend the Share Satisfaction Water Based Lubricant for all silicone products.

Glass and metal toys can be used with oil, water and silicone based lubricant as they are both non-porous and non-corrosive. Any lubricant from the Share Satisfaction range can be used with glass and metal.

How long do Share Satisfaction products take to charge?

Our product’s charging time varies, but you can find every product’s information on the user manuals here.

I've lost my user manual, how do I find a replacement?

For a full list of user manuals, please click here.

Where can I buy Share Satisfaction products?

For a full list of retailers, please click here.

I would like to stock Share Satisfaction! How do I find out more?

Please contact our distributors at Wholesale Solutions to stock Share Satisfaction products.